ChatGPT 使用API报错:“Your account is not active, please check your billing details on our website”
ChatGPT 使用API报错:“Your account is not active, please check your billing details on our website”
说明:使用API报错:您的帐户未激活,请在我们的网站上查看您的账单详细信息。
我们可以登陆APiKey管理中心,可以看到账户下有如下红色信息:Your API access has been temporarily suspended as a result of an overdue invoicePlease pay any outstanding invoices shown in your billing history to regain access。
翻译:由于账单过期,您的API访问已被暂时暂停。请支付账单历史记录中显示的任何未付发票以重新获得访问权限。
打开历史账单列表,可以看到有一笔未支付的账单,如下:
因为我们是正规充值的,直接支付未结算账单就可以了。
再次返回账单下,红色提示已经消失,账户恢复正常,重新调用APi。
原因说明:
ChatGPT APi属于预付费充值,账户余额还有钱,但是提示账户锁定或者冻结,无法使用。这是因为每月10号出账日,部分用户在调用时有用超额的情况,而未来得及充值,出账时账户为负的,下次出账之后就出现账户明明还有余额(后面充值的)但是没有及时补缴上次账单,账户被冻结的情况,补交上次账单超额费用即可恢复正常。
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